Customization: | Available |
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After-sales Service: | 24 |
Warranty: | 24 |
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At Anshan Metal Co., Ltd., we hold our after-sales service in the highest regard, ensuring our customers receive unwavering support and assistance well beyond their initial purchase. Our dedicated team is poised to offer a comprehensive suite of after-sales services that include:
1. Technical Support: Our team of experts is always ready to provide insightful guidance and troubleshoot any issues, ensuring seamless product usage and satisfaction.
2. Warranty Coverage: With our warranty coverage, we quickly address and resolve any manufacturing defects or issues, reaffirming our commitment to quality and reliability.
3. Spare Parts: To ensure operational continuity and minimize downtime, we maintain a well-stocked inventory of essential spare parts.
4. Training: Our comprehensive training programs are designed to optimize your product usage and enhance your technical skills, empowering you for success.
5. Feedback and Improvement: We deeply value your feedback as it drives our continuous efforts to refine and enhance our products and services.
1. What is your minimum order quantity?
Our minimum order quantity typically ranges from 100 to 500 pieces, depending on the product and material.
2. Can you provide custom designs?
Yes, we specialize in providing custom designs based on your specific requirements.
3. What is your production capacity?
Our production capacity varies depending on the product and material, but we have the capability to produce millions of pieces per year.
4. What is your lead time for orders?
Our lead time for orders is typically 4-6 weeks for production and delivery.
5. Do you offer quality control and testing?
Yes, we have strict quality control measures in place and offer testing services, including non-destructive testing, to ensure the quality of our products.
Please contact us with your project specifications and one of our sales representatives will provide you with a quote within 48 hours. We look forward to the opportunity to work with you.