Customization: | Available |
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After-sales Service: | 24 |
Warranty: | 24 |
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At Anshan Metal Co., Ltd., we are unwaveringly devoted to enriching the customer experience through our exemplary after-sales service, a foundational pillar of our core values. Our committed team is intensely focused on providing unwavering support beyond the initial purchase. Our expansive after-sales services include:
1. Advanced Technical Support: Our team of seasoned experts stands ready to offer invaluable guidance and rapid troubleshooting, ensuring the seamless operation of your products.
2. Comprehensive Warranty Coverage: Our all-inclusive warranty policy promptly addresses any manufacturing defects or issues, delivering you unparalleled peace of mind.
3. Extensive Spare Parts Inventory: We maintain a comprehensive inventory of spare parts to ensure minimal downtime, guaranteeing continuous productivity.
4. Customized Training Programs: Our specialized training programs enhance user expertise, optimizing product efficiency and usage.
5. Feedback and Continuous Improvement: We actively seek your feedback, using it as a catalyst for the continuous enhancement of our offerings.
1. What is your minimum order quantity?
Our minimum order quantity typically ranges from 100 to 500 pieces, depending on the product and material.
2. Can you provide custom designs?
Yes, we specialize in providing custom designs based on your specific requirements.
3. What is your production capacity?
Our production capacity varies depending on the product and material, but we have the capability to produce millions of pieces per year.
4. What is your lead time for orders?
Our lead time for orders is typically 4-6 weeks for production and delivery.
5. Do you offer quality control and testing?
Yes, we have strict quality control measures in place and offer testing services, including non-destructive testing, to ensure the quality of our products.
Please contact us with your project specifications and one of our sales representatives will provide you with a quote within 48 hours. We look forward to the opportunity to work with you.