Customization: | Available |
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After-sales Service: | 24 |
Warranty: | 24 |
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At Anshan Metal Co., Ltd., we are committed to elevating the customer experience through our exemplary after-sales service, a pivotal aspect of our core values. Our dedicated team is focused on providing unwavering support well beyond the point of purchase. Our comprehensive after-sales services include:
1. Technical Support: Our team of seasoned experts is always ready to provide insightful guidance and quick troubleshooting, ensuring seamless product operation.
2. Warranty Coverage: Our robust warranty policy promptly addresses any manufacturing defects or issues, offering you complete peace of mind.
3. Spare Parts: We maintain a comprehensive inventory of spare parts, ensuring minimal downtime and continuous productivity.
4. Training: Our customized training programs enhance user proficiency, optimizing product use for maximum efficiency.
5. Feedback and Improvement: We actively seek your feedback, using it as a catalyst for the continuous enhancement of our products and services.
1. What is your minimum order quantity?
Our minimum order quantity typically ranges from 100 to 500 pieces, depending on the product and material.
2. Can you provide custom designs?
Yes, we specialize in providing custom designs based on your specific requirements.
3. What is your production capacity?
Our production capacity varies depending on the product and material, but we have the capability to produce millions of pieces per year.
4. What is your lead time for orders?
Our lead time for orders is typically 4-6 weeks for production and delivery.
5. Do you offer quality control and testing?
Yes, we have strict quality control measures in place and offer testing services, including non-destructive testing, to ensure the quality of our products.
Please contact us with your project specifications and one of our sales representatives will provide you with a quote within 48 hours. We look forward to the opportunity to work with you.