| Customization: | Available |
|---|---|
| After-sales Service: | 24 |
| Warranty: | 24 |
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| Aspect | Our Company | Competitors |
|---|---|---|
| Customization | Versatile options | Limited choices |
| Design Capability | Independent design | Limited design input |
| Payment Flexibility | Multiple options | Restricted payment methods |
| Progress Updates | Weekly detailed reports | Irregular communication |
| After-Sales Support | Dedicated professional team | Limited support |
Anshan Metal Co., Ltd. is a leading company based in Anshan City, China, specializing in special steel and aluminum production. We also serve the mining, mineral, and cement industries, offering a range of integrated services, including manufacturing, engineering, and international trade. Our commitment to customer satisfaction is our top priority. We provide pre-sales assistance, transparent in-sales support, and comprehensive after-sales service to ensure lasting partnerships and success.
At Anshan Metal Co., Ltd., we prioritize excellent after-sales service for our customers. Our dedicated team is committed to providing support and assistance beyond the initial purchase. Here's what our after-sales service includes:
1. Technical Support: Our experts are available to provide guidance and troubleshooting for seamless product usage.
2. Warranty Coverage: We provide timely resolutions for any manufacturing defects or issues through our warranty coverage.
3. Spare Parts: We keep a comprehensive inventory of spare parts to minimize downtime and ensure smooth operations.
4. Training: We offer programs to optimize product usage and enhance your skills.
5. Feedback and Improvement: We value your input to continuously improve our products and services.
1. What is your minimum order quantity?
Our minimum order quantity typically ranges from 100 to 500 pieces, depending on the product and material.
2. Can you provide custom designs?
Yes, we specialize in providing custom designs based on your specific requirements.
3. What is your production capacity?
Our production capacity varies depending on the product and material, but we have the capability to produce millions of pieces per year.
4. What is your lead time for orders?
Our lead time for orders is typically 4-6 weeks for production and delivery.
5. Do you offer quality control and testing?
Yes, we have strict quality control measures in place and offer testing services, including non-destructive testing, to ensure the quality of our products.
Please contact us with your project specifications and one of our sales representatives will provide you with a quote within 48 hours. We look forward to the opportunity to work with you.
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