| Customization: | Available |
|---|---|
| After-sales Service: | 24 |
| Warranty: | 24 |
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Anshan Metal Co., Ltd. As a pioneering leader in the industrial epicenter of Anshan City, China, Anshan Metal Co., Ltd. stands at the forefront of specialty steel and aluminum production. With dedicated service to the mining, mineral, and cement industries, we provide a comprehensive service portfolio that includes innovative manufacturing processes, exacting engineering standards, and strategic global trade solutions. Our devotion to customer satisfaction is unwavering, offering proactive pre-sales consultancy, transparent in-sales interactions, and all-encompassing after-sales care, fostering lasting partnerships and shared success.
At Anshan Metal Co., Ltd., we redefine the customer journey with our standout after-sales service, a fundamental pillar of our business values. Our dedicated team provides unwavering support long after your purchase, ensuring satisfaction and operational perfection through our comprehensive after-sales service offerings:
1. Technical Support: Our experienced professionals are always ready to deliver insightful guidance and expedient troubleshooting, ensuring your products operate seamlessly and efficiently.
2. Warranty Coverage: Our robust warranty swiftly addresses any manufacturing defects or issues, providing you with peace of mind and confidence in your purchases.
3. Spare Parts: With a vast inventory of spare parts, we minimize your downtime and ensure sustained productivity and operational continuity.
4. Training: Our specialized training programs are crafted to enhance user proficiency, ensuring your team can utilize products to their fullest potential for optimal efficiency.
5. Feedback and Improvement: We value your feedback as a vital component in driving continuous enhancements to our products and services, ensuring we exceed your expectations.
1. What is your minimum order quantity?
Our minimum order quantity typically ranges from 100 to 500 pieces, depending on the product and material.
2. Can you provide custom designs?
Yes, we specialize in providing custom designs based on your specific requirements.
3. What is your production capacity?
Our production capacity varies depending on the product and material, but we have the capability to produce millions of pieces per year.
4. What is your lead time for orders?
Our lead time for orders is typically 4-6 weeks for production and delivery.
5. Do you offer quality control and testing?
Yes, we have strict quality control measures in place and offer testing services, including non-destructive testing, to ensure the quality of our products.
Please contact us with your project specifications and one of our sales representatives will provide you with a quote within 48 hours. We look forward to the opportunity to work with you.
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