Customization: | Available |
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After-sales Service: | 24 |
Warranty: | 24 |
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At Anshan Metal Co., Ltd., we are dedicated to delivering a superior after-sales experience for our valued customers. Our proactive team is steadfast in offering continuous support and assistance well beyond the point of sale. Our comprehensive after-sales service includes the following distinct features:
1. Technical Support: Our team of experts stands ready to deliver expert guidance and troubleshooting, ensuring you enjoy seamless and efficient product usage.
2. Warranty Coverage: Through our robust warranty plan, we swiftly address any manufacturing defects or issues, guaranteeing your peace of mind and product reliability.
3. Spare Parts: To minimize operational downtime, we maintain an extensive inventory of spare parts, ensuring your machinery operates at peak performance.
4. Training: Our specialized training programs are designed to optimize product usage and elevate your technical expertise and skills.
5. Feedback and Improvement: We actively seek and value your feedback to drive continuous improvement in our products and services, aiming to exceed your expectations.
1. What is your minimum order quantity?
Our minimum order quantity typically ranges from 100 to 500 pieces, depending on the product and material.
2. Can you provide custom designs?
Yes, we specialize in providing custom designs based on your specific requirements.
3. What is your production capacity?
Our production capacity varies depending on the product and material, but we have the capability to produce millions of pieces per year.
4. What is your lead time for orders?
Our lead time for orders is typically 4-6 weeks for production and delivery.
5. Do you offer quality control and testing?
Yes, we have strict quality control measures in place and offer testing services, including non-destructive testing, to ensure the quality of our products.
Please contact us with your project specifications and one of our sales representatives will provide you with a quote within 48 hours. We look forward to the opportunity to work with you.