Customization: | Available |
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Certification: | CE, RoHS, ISO 9001:2000, ISO 9001:2008 |
Standard: | AISI, ASME, BS, ANSI, JIS, GB, GOST, ASTM, DIN |
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Aspect | Our Company | Competitors |
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Customization | Versatile options | Limited choices |
Design Capability | Independent design | Limited design input |
Payment Flexibility | Multiple options | Restricted payment methods |
Progress Updates | Weekly detailed reports | Irregular communication |
After-Sales Support | Dedicated professional team | Limited support |
At Anshan Metal Co., Ltd., our unwavering commitment is to provide outstanding after-sales service to our esteemed clientele. Our expert team is devoted to offering continuous support and proficient assistance beyond your initial purchase, ensuring enduring satisfaction. Our thorough after-sales service encompasses:
1. Technical Support: Our team of seasoned experts is perpetually available to deliver insightful advice and efficient troubleshooting, ensuring seamless and optimal use of our products.
2. Warranty Coverage: We guarantee swift and efficient resolutions to any manufacturing defects or concerns, backed by our robust warranty coverage.
3. Spare Parts: Our exhaustive inventory of spare parts is strategically maintained to minimize potential downtime, ensuring smooth and uninterrupted operations.
4. Training: We offer specialized training programs meticulously crafted to enhance product efficiency and elevate your operational prowess.
5. Feedback and Improvement: Your feedback is invaluable to us; we actively seek and cherish it to continuously hone and elevate our products and services.
1. What is your minimum order quantity?
Our minimum order quantity typically ranges from 100 to 500 pieces, depending on the product and material.
2. Can you provide custom designs?
Yes, we specialize in providing custom designs based on your specific requirements.
3. What is your production capacity?
Our production capacity varies depending on the product and material, but we have the capability to produce millions of pieces per year.
4. What is your lead time for orders?
Our lead time for orders is typically 4-6 weeks for production and delivery.
5. Do you offer quality control and testing?
Yes, we have strict quality control measures in place and offer testing services, including non-destructive testing, to ensure the quality of our products.
Please contact us with your project specifications and one of our sales representatives will provide you with a quote within 48 hours. We look forward to the opportunity to work with you.