Customization: | Available |
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After-sales Service: | 24 |
Warranty: | 24 |
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At Anshan Metal Co., Ltd., our commitment to enhancing the customer experience through exemplary after-sales service is a cornerstone of our core values. Our dedicated team is unwavering in their support, extending well beyond the purchase point. Our comprehensive after-sales services encompass:
1. Technical Support: Our seasoned experts are always ready to offer insightful guidance and swift troubleshooting to ensure seamless product operation.
2. Warranty Coverage: Our strong warranty policy efficiently addresses any manufacturing defects or issues, providing you with complete peace of mind.
3. Spare Parts: Our extensive inventory of spare parts ensures minimal downtime and sustained productivity.
4. Training: Our tailored training programs boost user proficiency, optimizing product utilization for maximum efficiency.
5. Feedback and Improvement: We actively seek your feedback, using it as a springboard for continuous product and service enhancement.
1. What is your minimum order quantity?
Our minimum order quantity typically ranges from 100 to 500 pieces, depending on the product and material.
2. Can you provide custom designs?
Yes, we specialize in providing custom designs based on your specific requirements.
3. What is your production capacity?
Our production capacity varies depending on the product and material, but we have the capability to produce millions of pieces per year.
4. What is your lead time for orders?
Our lead time for orders is typically 4-6 weeks for production and delivery.
5. Do you offer quality control and testing?
Yes, we have strict quality control measures in place and offer testing services, including non-destructive testing, to ensure the quality of our products.
Please contact us with your project specifications and one of our sales representatives will provide you with a quote within 48 hours. We look forward to the opportunity to work with you.