Customization: | Available |
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After-sales Service: | 24 |
Warranty: | 24 |
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At Anshan Metal Co., Ltd., we are passionately devoted to elevating the customer experience through our exceptional after-sales service, a cornerstone of our fundamental principles. Our dedicated team is unwaveringly focused on offering steadfast support beyond the initial purchase. Our extensive after-sales services include:
1. Technical Support: Our team of seasoned professionals stands ready to provide invaluable guidance and rapid troubleshooting, ensuring the seamless operation of your products.
2. Warranty Coverage: Our comprehensive warranty policy swiftly addresses any manufacturing defects or issues, granting you complete peace of mind.
3. Spare Parts: We maintain a vast inventory of spare parts to ensure minimal downtime, guaranteeing continued productivity.
4. Training: Our customized training programs enhance user expertise, maximizing product efficiency and usage.
5. Feedback and Improvement: We actively seek your feedback, using it as a catalyst for the constant enhancement of our offerings.
1. What is your minimum order quantity?
Our minimum order quantity typically ranges from 100 to 500 pieces, depending on the product and material.
2. Can you provide custom designs?
Yes, we specialize in providing custom designs based on your specific requirements.
3. What is your production capacity?
Our production capacity varies depending on the product and material, but we have the capability to produce millions of pieces per year.
4. What is your lead time for orders?
Our lead time for orders is typically 4-6 weeks for production and delivery.
5. Do you offer quality control and testing?
Yes, we have strict quality control measures in place and offer testing services, including non-destructive testing, to ensure the quality of our products.
Please contact us with your project specifications and one of our sales representatives will provide you with a quote within 48 hours. We look forward to the opportunity to work with you.