Customization: | Available |
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After-sales Service: | 24 |
Warranty: | 24 |
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At Anshan Metal Co., Ltd., we place paramount importance on delivering outstanding after-sales service to our esteemed customers. Our dedicated team is unwavering in its commitment to providing exceptional support and assistance far beyond the initial purchase. Our after-sales service includes:
1. Technical Support: Our team of seasoned experts is readily available to offer guidance and troubleshooting, ensuring seamless and uninterrupted product usage for your peace of mind.
2. Warranty Coverage: We ensure rapid and efficient resolutions for any manufacturing defects or issues under our reliable warranty coverage, safeguarding your investment.
3. Spare Parts: Our comprehensive inventory of spare parts is meticulously maintained to minimize downtime and guarantee smooth, continuous operations.
4. Training: We offer immersive training programs designed to optimize product usage and enrich your skills, ensuring you make the most of our cutting-edge technology.
5. Feedback and Improvement: Your valuable feedback is essential to us, as it drives our ongoing mission to enhance our products and services continually.
1. What is your minimum order quantity?
Our minimum order quantity typically ranges from 100 to 500 pieces, depending on the product and material.
2. Can you provide custom designs?
Yes, we specialize in providing custom designs based on your specific requirements.
3. What is your production capacity?
Our production capacity varies depending on the product and material, but we have the capability to produce millions of pieces per year.
4. What is your lead time for orders?
Our lead time for orders is typically 4-6 weeks for production and delivery.
5. Do you offer quality control and testing?
Yes, we have strict quality control measures in place and offer testing services, including non-destructive testing, to ensure the quality of our products.
Please contact us with your project specifications and one of our sales representatives will provide you with a quote within 48 hours. We look forward to the opportunity to work with you.