Customization: | Available |
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After-sales Service: | 24 |
Warranty: | 24 |
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At Anshan Metal Co., Ltd., we revolutionize the customer experience with our exemplary after-sales service, which forms the bedrock of our company ethos. Our specialized team is committed to providing steadfast support long after your purchase. Our comprehensive after-sales services encompass:
1. Technical Support: Our adept experts are ready to offer valuable insights and swift troubleshooting, ensuring smooth and flawless product operation.
2. Warranty Coverage: Our robust warranty system addresses manufacturing defects and issues with urgency, providing you with peace of mind and confidence in our products.
3. Spare Parts: With a vast inventory of spare parts, we minimize operational downtime and maintain uninterrupted productivity for your operations.
4. Training: Our custom-tailored training programs are designed to elevate user skill sets and maximize product utilization, ensuring peak efficiency.
5. Feedback and Improvement: We actively seek and value your feedback as a cornerstone for the continuous improvement of our products and services.
1. What is your minimum order quantity?
Our minimum order quantity typically ranges from 100 to 500 pieces, depending on the product and material.
2. Can you provide custom designs?
Yes, we specialize in providing custom designs based on your specific requirements.
3. What is your production capacity?
Our production capacity varies depending on the product and material, but we have the capability to produce millions of pieces per year.
4. What is your lead time for orders?
Our lead time for orders is typically 4-6 weeks for production and delivery.
5. Do you offer quality control and testing?
Yes, we have strict quality control measures in place and offer testing services, including non-destructive testing, to ensure the quality of our products.
Please contact us with your project specifications and one of our sales representatives will provide you with a quote within 48 hours. We look forward to the opportunity to work with you.