Customization: | Available |
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After-sales Service: | 24 |
Warranty: | 24 |
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At Anshan Metal Co., Ltd., we place the utmost emphasis on unparalleled after-sales service, ensuring that our esteemed customers receive unwavering support that extends well beyond the initial purchase. Our dedicated team is steadfast in its mission to deliver a post-sale experience that is second to none, featuring a suite of services designed to maximize the value of your investment:
1. Technical Support: Our seasoned experts stand ready to offer insightful guidance and resolve any challenges, ensuring a smooth and efficient use of our products.
2. Warranty Coverage: With our comprehensive warranty coverage, you can rest assured that any manufacturing defects or issues will be swiftly and effectively addressed, providing you with peace of mind.
3. Spare Parts: We maintain a well-stocked inventory of spare parts, significantly reducing downtime and promoting uninterrupted operations.
4. Training: Our training programs are meticulously crafted to enhance your proficiency, optimizing product utilization and elevating your skill set.
5. Feedback and Improvement: We actively seek your valuable feedback as it forms the bedrock of our continuous improvement initiatives, driving the enhancement of our products and services.
1. What is your minimum order quantity?
Our minimum order quantity typically ranges from 100 to 500 pieces, depending on the product and material.
2. Can you provide custom designs?
Yes, we specialize in providing custom designs based on your specific requirements.
3. What is your production capacity?
Our production capacity varies depending on the product and material, but we have the capability to produce millions of pieces per year.
4. What is your lead time for orders?
Our lead time for orders is typically 4-6 weeks for production and delivery.
5. Do you offer quality control and testing?
Yes, we have strict quality control measures in place and offer testing services, including non-destructive testing, to ensure the quality of our products.
Please contact us with your project specifications and one of our sales representatives will provide you with a quote within 48 hours. We look forward to the opportunity to work with you.