Customization: | Available |
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After-sales Service: | 24 |
Warranty: | 24 |
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At Anshan Metal Co., Ltd., we are unwavering in our dedication to enhancing the customer experience through our outstanding after-sales service, a cornerstone of our values. Our committed team ensures steadfast support long after the initial purchase. Our comprehensive after-sales offerings include:
1. Technical Support: Our team of experienced experts is always poised to offer expert guidance and rapid troubleshooting, ensuring flawless product functionality.
2. Warranty Coverage: Our strong warranty policy swiftly handles any manufacturing defects or concerns, providing you with absolute peace of mind.
3. Spare Parts: We maintain an extensive inventory of spare parts, guaranteeing minimal downtime and sustained productivity.
4. Training: Our tailored training programs elevate user skills, maximizing product usage for optimal efficiency.
5. Feedback and Improvement: We actively solicit your feedback, utilizing it as a driving force for the continuous enhancement of our products and services.
1. What is your minimum order quantity?
Our minimum order quantity typically ranges from 100 to 500 pieces, depending on the product and material.
2. Can you provide custom designs?
Yes, we specialize in providing custom designs based on your specific requirements.
3. What is your production capacity?
Our production capacity varies depending on the product and material, but we have the capability to produce millions of pieces per year.
4. What is your lead time for orders?
Our lead time for orders is typically 4-6 weeks for production and delivery.
5. Do you offer quality control and testing?
Yes, we have strict quality control measures in place and offer testing services, including non-destructive testing, to ensure the quality of our products.
Please contact us with your project specifications and one of our sales representatives will provide you with a quote within 48 hours. We look forward to the opportunity to work with you.