| Customization: | Available |
|---|---|
| After-sales Service: | 24 |
| Warranty: | 24 |
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Anshan Metal Co., Ltd. is a trailblazing enterprise rooted in the industrial hub of Anshan City, China. We excel in crafting specialty steel and aluminum products, while adeptly serving the mining, mineral, and cement sectors. Our extensive service spectrum encompasses innovative manufacturing, precise engineering, and strategic international trade. Customer satisfaction stands as our unwavering commitment, underscored by proactive pre-sales support, transparent in-sales assistance, and all-encompassing after-sales service to nurture enduring partnerships and mutual success.
At Anshan Metal Co., Ltd., we elevate customer experience with exemplary after-sales service, a cornerstone of our ethos. Our specialized team is dedicated to offering unwavering support well beyond the point of purchase. Our comprehensive after-sales services encompass:
1. Technical Support: Our seasoned experts are on standby to offer insightful guidance and swift troubleshooting to ensure flawless product operation.
2. Warranty Coverage: We resolve manufacturing defects and issues promptly under our robust warranty, ensuring your peace of mind.
3. Spare Parts: We maintain an extensive stockpile of spare parts, minimizing downtime and ensuring uninterrupted productivity.
4. Training: Our tailored programs enhance user proficiency and optimize product utilization for maximum efficiency.
5. Feedback and Improvement: We actively seek your feedback to drive continuous enhancement of our offerings and services.
1. What is your minimum order quantity?
Our minimum order quantity typically ranges from 100 to 500 pieces, depending on the product and material.
2. Can you provide custom designs?
Yes, we specialize in providing custom designs based on your specific requirements.
3. What is your production capacity?
Our production capacity varies depending on the product and material, but we have the capability to produce millions of pieces per year.
4. What is your lead time for orders?
Our lead time for orders is typically 4-6 weeks for production and delivery.
5. Do you offer quality control and testing?
Yes, we have strict quality control measures in place and offer testing services, including non-destructive testing, to ensure the quality of our products.
Please contact us with your project specifications and one of our sales representatives will provide you with a quote within 48 hours. We look forward to the opportunity to work with you.
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