Customization: | Available |
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After-sales Service: | 24 |
Warranty: | 24 |
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At Anshan Metal Co., Ltd., we are passionately committed to enhancing the customer experience through our outstanding after-sales service, a cornerstone of our core principles. Our dedicated team is intensely focused on delivering steadfast support beyond the initial purchase. Our extensive after-sales services include:
1. Technical Support: Our team of seasoned experts is ever-ready to provide invaluable guidance and swift troubleshooting, ensuring the flawless operation of your products.
2. Warranty Coverage: Our comprehensive warranty policy addresses any manufacturing defects or issues with promptness, granting you absolute peace of mind.
3. Spare Parts: We maintain an extensive inventory of spare parts to ensure minimal downtime, guaranteeing ongoing productivity.
4. Training: Our tailored training programs elevate user expertise, maximizing product efficiency and utilization.
5. Feedback and Improvement: We actively encourage your feedback, leveraging it as a driving force for the continuous enhancement of our offerings.
1. What is your minimum order quantity?
Our minimum order quantity typically ranges from 100 to 500 pieces, depending on the product and material.
2. Can you provide custom designs?
Yes, we specialize in providing custom designs based on your specific requirements.
3. What is your production capacity?
Our production capacity varies depending on the product and material, but we have the capability to produce millions of pieces per year.
4. What is your lead time for orders?
Our lead time for orders is typically 4-6 weeks for production and delivery.
5. Do you offer quality control and testing?
Yes, we have strict quality control measures in place and offer testing services, including non-destructive testing, to ensure the quality of our products.
Please contact us with your project specifications and one of our sales representatives will provide you with a quote within 48 hours. We look forward to the opportunity to work with you.