Customization: | Available |
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After-sales Service: | 24 |
Warranty: | 24 |
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At Anshan Metal Co., Ltd., we proudly champion outstanding after-sales service for our esteemed clients. Our dedicated team is committed to delivering unparalleled support and assistance well beyond the initial transaction. Our comprehensive after-sales service encompasses the following:
1. Technical Support: Our seasoned experts are on hand to offer precise guidance and resolve any challenges, ensuring effortless product integration and operation.
2. Warranty Coverage: We guarantee prompt and effective solutions for any manufacturing defects or concerns, backed by our robust warranty coverage.
3. Spare Parts: Maintaining a vast and readily available inventory of spare parts, we aim to minimize downtime and sustain your operations without interruption.
4. Training: We provide comprehensive training programs, empowering you to optimize product functionality and enhance your operational expertise.
5. Feedback and Improvement: Your feedback is invaluable to us, driving continuous enhancement of our products and services to exceed expectations.
1. What is your minimum order quantity?
Our minimum order quantity typically ranges from 100 to 500 pieces, depending on the product and material.
2. Can you provide custom designs?
Yes, we specialize in providing custom designs based on your specific requirements.
3. What is your production capacity?
Our production capacity varies depending on the product and material, but we have the capability to produce millions of pieces per year.
4. What is your lead time for orders?
Our lead time for orders is typically 4-6 weeks for production and delivery.
5. Do you offer quality control and testing?
Yes, we have strict quality control measures in place and offer testing services, including non-destructive testing, to ensure the quality of our products.
Please contact us with your project specifications and one of our sales representatives will provide you with a quote within 48 hours. We look forward to the opportunity to work with you.