Customization: | Available |
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After-sales Service: | 24 |
Warranty: | 24 |
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At Anshan Metal Co., Ltd., we are deeply dedicated to enhancing the customer experience through our superior after-sales service, a fundamental element of our core principles. Our committed team is focused on delivering unwavering support beyond the initial purchase. Our extensive after-sales services include:
1. Technical Support: Our team of experienced experts is always ready to offer invaluable guidance and rapid troubleshooting, ensuring the seamless operation of your products.
2. Warranty Coverage: Our extensive warranty policy promptly addresses any manufacturing defects or issues, providing you with complete peace of mind.
3. Spare Parts: We keep a vast inventory of spare parts to minimize downtime, ensuring continuous productivity.
4. Training: Our customized training programs enhance user expertise, optimizing product efficiency and utilization.
5. Feedback and Improvement: We actively invite your feedback, using it as a catalyst for the ongoing enhancement of our offerings.
1. What is your minimum order quantity?
Our minimum order quantity typically ranges from 100 to 500 pieces, depending on the product and material.
2. Can you provide custom designs?
Yes, we specialize in providing custom designs based on your specific requirements.
3. What is your production capacity?
Our production capacity varies depending on the product and material, but we have the capability to produce millions of pieces per year.
4. What is your lead time for orders?
Our lead time for orders is typically 4-6 weeks for production and delivery.
5. Do you offer quality control and testing?
Yes, we have strict quality control measures in place and offer testing services, including non-destructive testing, to ensure the quality of our products.
Please contact us with your project specifications and one of our sales representatives will provide you with a quote within 48 hours. We look forward to the opportunity to work with you.