| Customization: | Available |
|---|---|
| After-sales Service: | 24 |
| Warranty: | 24 |
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| Aspect | Our Company | Competitors |
|---|---|---|
| Customization | Versatile options | Limited choices |
| Design Capability | Independent design | Limited design input |
| Payment Flexibility | Multiple options | Restricted payment methods |
| Progress Updates | Weekly detailed reports | Irregular communication |
| After-Sales Support | Dedicated professional team | Limited support |
Anshan Metal Co., Ltd. Pioneering the industry from Anshan City, China, Anshan Metal Co., Ltd. excels in special steel and aluminum production, serving the mining, mineral, and cement sectors. Our comprehensive service offerings encompass manufacturing, engineering, and international trade. We are wholeheartedly committed to customer satisfaction, providing pre-sales guidance, transparent in-sales assistance, and thorough after-sales service to forge enduring partnerships and ensure mutual success.
At Anshan Metal Co., Ltd., we place a premium on delivering stellar after-sales service to our esteemed customers. Our dedicated team is unwavering in their resolve to provide unwavering support and assistance well beyond the initial purchase. Our comprehensive after-sales service includes:
1. Technical Support: Our adept experts are on standby to offer you guidance and troubleshooting, ensuring seamless and efficient product usage at all times.
2. Warranty Coverage: Rest assured with our warranty coverage, providing prompt resolutions to any manufacturing defects or issues, safeguarding your investment.
3. Spare Parts: Our exhaustive inventory of spare parts stands ready to minimize downtime and ensure uninterrupted, smooth operations.
4. Training: Unlock your potential with our training programs designed to optimize your product usage and enhance your skill set.
5. Feedback and Improvement: We actively seek and value your feedback, using it as a cornerstone to continually refine and enhance our products and services for you.
1. What is your minimum order quantity?
Our minimum order quantity typically ranges from 100 to 500 pieces, depending on the product and material.
2. Can you provide custom designs?
Yes, we specialize in providing custom designs based on your specific requirements.
3. What is your production capacity?
Our production capacity varies depending on the product and material, but we have the capability to produce millions of pieces per year.
4. What is your lead time for orders?
Our lead time for orders is typically 4-6 weeks for production and delivery.
5. Do you offer quality control and testing?
Yes, we have strict quality control measures in place and offer testing services, including non-destructive testing, to ensure the quality of our products.
Please contact us with your project specifications and one of our sales representatives will provide you with a quote within 48 hours. We look forward to the opportunity to work with you.
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